Refund Policy
Last updated: 6/3/2025
30-Day Money Back Guarantee
We stand behind our products with a 30-day money-back guarantee. If you're not completely satisfied with your purchase, we'll refund your payment.
Digital Products
For digital products, we offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you may request a refund within 30 days of the purchase date. To request a refund, please contact us at support@healthlibrary.shop with your order number and reason for the refund request.
Eligible for Refund
- ✓Product does not meet your expectations
- ✓Technical issues preventing access
- ✓Duplicate purchase
- ✓Accidental purchase
Not Eligible for Refund
- ✗Requests made after 30 days of purchase
- ✗Content has been extensively downloaded or used
- ✗Account sharing or unauthorized distribution
Physical Products
For physical products, we offer a 30-day return policy. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return Process
To initiate a return, please email us at support@healthlibrary.shop with your order number and reason for return. We will provide you with return shipping instructions. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Refund Process
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our refund policy, please contact us at support@healthlibrary.shop.